News - January 2010

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Comztek inks distribution deal with Avaya

Thursday, 21 January 2010 – Comztek has partnered with Avaya in a deal that will see the local technology distributor and Nortel partner, distribute Avaya call centre and unified communications solutions in South Africa and other SADC countries.

Says David Caygill, business unit director at Comztek: “Avaya is a leading brand in the call centre and unified communications market and has a strong presence in both South and Southern Africa. We are delighted to have such a brand within Comztek’s product mix. We have confidence in the partnership opening up new business opportunities for both partners in a market that is yearning for solutions that improve efficiency and worker productivity.”

“We are pleased to have Comztek as part of Avaya’s channel ecosystem”, says Bridget Kelly, country manager for Southern Africa at Avaya. “We look forward to spreading the Avaya brand through Comztek’s wide footprint within the Southern African region.”

Comztek will offer a wide range of high-end Avaya products, complementing the company’s model of providing solutions that unify systems and change the way people interact with each other and with their equipment within the office environment.

A new security threat on the rise

By Adrian Hollier, Comztek Channel Manager

Numerous predictions were made at the beginning of the year about what we can expect to dominate the headlines in the IT industry in 2010. From cloud computing finally becoming a mainstream technology, to the enforcement of harsher green IT regulations. It was all covered in the top CTOs’ Nostradamus renditions. However, not one of these foresaw the rise of a virus that would threaten to sever ties between Google, the world’s top Internet search engine, and China, the world’s top Internet using nation.

This happened in January when Google reported that a number of its clients’ accounts were targeted by a hacker believed to be of Chinese origin. The virus/malware used in the attack – Hydraq.

What is Hydraq?
Hydraq is a targeted attack that is sometimes referred to as Aurora or Google Attacks. It installs itself on a user's computer or an organisation's server. It can then be used to search an organisation for private information. Hydraq can capture and forward all information from an infected computer, including a live feed of windows on a screen and all information typed on the keyboard. The Hydraq attack and other similar type of attacks are often called advanced persistent threats because of the sophistication and persistence of the attacks within a business.

How does it end up on your computer or server?
The Hydraq attack is launched in two ways:

• Through a vulnerability in the Internet Explorer web browser
• As an attachment to an email using a pdf file read by Adobe Acrobat, Adobe Reader, and Adobe Flash Player

Typically an email is sent to an individual or small group of individuals, within an organisation. The email is very detailed and all efforts are made to make it look legitimate – like it was sent by somebody the recipient trusts. The subject matter will often be related to the recipient's area of business. In order to install the malware, the user is tricked into either clicking a malicious link or opening an attachment. Both methods then exploit a vulnerability to install the trojan onto the machine.

Who is targeted?
Small businesses, IT professional and C level managers within large organisations are the main targets of Hydraq attacks. Attacks are also targeted at anyone who is likely to have access to high level, privileged information.

Staying safe
Users at all levels are encouraged to follow best practices in general and specifically to update to the latest patches available for Adobe Acrobat, Adobe Reader, and Adobe Flash Player. At this time a patch is not available for the Internet Explorer vulnerability but an IPS signature has been released by leading vendors, such as Symantec, which blocks exploitation of this vulnerability.

A multi-layered security consisting of antivirus and antispyware, firewalls and encryption is always a must have and is a user’s first line of defense against all kinds of security threats.

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