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Position:	3Com Channel Manager
Department:	Networks
Branch:	Johannesburg

Main Purpose of the job

Responsible for maintaining vendor relationships, inventory management, brand planning, price modelling, coordinating various activities, product sales training and finalizing promotion and sale of assigned products. Researches industry and sales data, determines target markets, assist in closing sales contacts and conducts product presentations. Develops and maintains ongoing relationships with business contacts, third parties and trade professionals to further expand sales activity. Coordinates with operations, logistics and accounting personnel to ensure appropriate supply of product and services. Completes related records and sales reports as well as any other reporting required. Conducts sales functions in accordance with established policies and procedures. Keeps management well informed of area activities and significant problems.

Main Job Functions and responsibilities

Assumes responsibility for researching and developing sales strategies for assigned products and services.

• Determines market strategies and goals for each assigned product and service.
• Obtains and organizes sales and product data for use in marketing plans and goal setting.
• Researches and develops potential customer lists for assigned products.
• Conducts market research to determine customer needs and potential matches to specific products.  Evaluates product marketability related to customer needs.
• Maintains a current understanding of industry trends and technical developments that affect target markets.
• Provides market information to management for sales budget development and strategic plans.

Assumes responsibility for the efficient and effective promotion and sales of assigned products.

• Assist in the selling of the assigned products.
• Establishes and maintains industry contacts that provide potential sales leads.  Develops long-term, ongoing relationships.
• Develops sales and marketing proposals for customers interested in specific products or services.
• Develops and delivers professional sales presentations for resellers and end users.
• Closes sales negotiations and draws up preferred supplier contracts.
• Meets established sales quotas and revenue goals.

Assumes responsibility for maintaining and updating all product specific, sales records and materials.

• Completes scheduled sales reports for management.
• Develops and updates product promotional materials.
• Develops and maintains an accurate sales forecast.
• Records product supply orders and related information.
• Ensures internal systems are up to date with the latest products and pricing.
• Develops statistical reports as requested.
• Timeously completes and submits all related sales, claims and inventory information.

Assumes responsibility for maintaining productive relations with vendor, clients, customers, retailers, and internal and external sales contacts.

• Ensures the delivery of products and services within established timeframes.  Works to exceed customer expectations.
• Ensures that customers, third parties, and business alliances are well informed through continual feedback and communication.
• Ensures that requests and problems are promptly tracked and resolved.
• Promotes goodwill and a positive image of Comztek.  Ensures that Comztek’s professional reputation is maintained.
• Ensures that Comztek’s high levels of service are maintained.
• Ensures that all requirements for Vendor rebates are fulfilled.
• Sales breadth and run rate business is preserved analysed and expanded.

Assumes responsibility for maintaining effective communication, coordination and working relations with Company personnel and management.

• Coordinates delivery of products and services with logistics, operations and all other related personnel.
• Provides accounting personnel with sales contract information for appropriate tracking.
• Trains relevant internal personal with the relevant product knowledge required in selling assigned products.
• Assists company and division as required.
• Keeps management well informed of activities and significant problems.

Assumes responsibility for related duties as required or assigned.

• Ensures that work area is clean, secure, and well maintained.
• Stays informed of developments and changes in the industry and the market.
• Attends related training as required.
• Completes certification training as required;
• Completes special projects as assigned.
• Any reasonable and lawful instruction related to work and given by an authorized person.

Education/Certification

• Matric.
• Bachelor’s degree in marketing, business or a related field preferred or an equivalent combination of training and experience.
• Additional sales and marketing training preferred.
  

Required Knowledge

• Strong understanding of product sales and take to market systems.
• Knowledge of customer service and support processes.

Experience required

• Four or more years of experience as a channel manager or in a combined marketing and sales position.
• Detailed exposure to 3Com products and online tools advantageous Proven successful track record.

Skills & Abilities

• Strong sales and marketing ability.
• Well organized.
• Strong planning skills.
• Excellent oral communication, presentation and negotiation skills.
• Able to analyze and problem solve.
• Have sufficient technical knowledge of the industry.
• Commercial business acumen.
• Administratively competent